Privacy Policy

DFW Home Protection ("we," "us," or "our") operates as an independent installer under Impulse Alarm LLC and installs Brinks Home™-monitored security systems for customers in the Dallas–Fort Worth area. This policy explains what information we collect through dfwhomeprotection.com, how we use it, and the choices you have.

We collect information you provide directly to us, which may include:

• Your name
• Your email address
• Your phone number
• Your property or mailing address
• Details about your service inquiry, including the equipment you are interested in, your preferred contact time, and any message you send us

We also collect limited technical information automatically, such as the referral source that brought you to our site, so we can credit the partner who referred you.

We do not collect payment card numbers, Social Security numbers, or credit information through this website.

If you provide your phone number through a form on this site, you consent to receive SMS text messages from DFW Home Protection regarding your inquiry, appointment scheduling, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchasing any product or service.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS consent are not shared with any third party for their own marketing use.

Text messaging originator opt-in data and consent are never shared with third parties except for the service providers that help us deliver the messages you asked for, and those providers are prohibited from using the information for any other purpose.

We use the information we collect to:

• Respond to your quote request or partner inquiry
• Schedule and coordinate your consultation and installation
• Provide customer support and service updates
• Process and credit partner referrals
• Keep records required for our dealer agreement and applicable law
• Improve our website and services

We do not sell your personal information. We share it only in these limited circumstances:

• With Brinks Home™ and our installation partners, as needed to provision your monitoring account, schedule your installation, and service your system.
• With service providers who operate our website, customer records, and messaging on our behalf, under obligations to protect your information and use it only for those services.
• When required by law, such as in response to a valid legal request, or to protect our rights and the safety of others.

We retain your information for as long as needed to provide our services, meet the recordkeeping obligations of our dealer agreement, and comply with applicable law. When information is no longer needed for those purposes, we delete it or remove identifying details.

You may, at any time:

• Stop text messages by replying STOP to any message you receive from us.
• Stop marketing emails by using the unsubscribe link in any email, or by contacting us.
• Request a copy of the personal information we hold about you.
• Request a correction to information that is inaccurate or out of date.
• Request deletion of your personal information, subject to records we are required to keep.

To make any of these requests, email us at info@dfwhomeprotection.com. We will respond within a reasonable time.

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our site after an update means you accept the revised policy.

Questions about this policy or your information? Reach us at:

info@dfwhomeprotection.com

DFW Home Protection · Dallas–Fort Worth, Texas